AmeriCU Credit Union

18 Branch Locations
2.6/10 5 Ratings
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18 Branch Locations
  
Website:
 http://www.americu.org
  
Main Phone:
 (315) 356-3000
  
Main Office:
 1916 Black River Blvd N
 Rome, NY 13440 - 2430
About AmeriCU Credit Union

AmeriCU Credit Union was chartered on Feb. 17, 1978. Headquartered in Rome, NY, it has assets in the amount of $1,264,351,301. Its 105,012 members are served from 18 locations. Deposits in AmeriCU Credit Union are insured by NCUA.

Membership Eligibility

If you live, work, worship,or attend school in Central or Northern New York.

Chartered On:
 Feb. 17, 1978
  
Charter Number:
 68433
  
Total Assets:
 $1,264,351,301
  
Deposit Insurance:
 NCUA
Number of Members:
 105,012
  
CEO:
 Mark A Pfisterer
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
AmeriCU Credit Union Routing Numbers

AmeriCU Credit Union has 1 routing number.

Routing #
Type
Description
221375802
Access to Electronic Services
  • Kiosk
  • Home Banking via Internet Website
  • Mobile Banking
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Member Application
  • Account Balance Inquiry
  • Remote Deposit Capture
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • e-Statements
  • View Account History
  • External Account Transfers
  • Share Draft Orders
  • New Share Account
  • Download Account History
  • Bill Payment
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Overdraft Lines of Credit
Services & Products - Depository
  • No Cost Share Drafts
  • Business Share Accounts
  • Health Savings Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Other
  • Insurance/Investment Sales
  • Student Scholarship
  • No Cost Bill Payer
Services & Products - Transactional
  • ATM/Debit Card Program
  • Check Cashing
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
12 Comments
2.6/10 5 Ratings
1/10
Reviewer:Acct. holder
Date:Sept. 13, 2018

Why can't we call our local branch?
Why does local branch post incorrect phone #?
Bad service!

1/10
Reviewer:Anonymous User
Date:June 7, 2018

Since becoming a member of this credit union, I never received a Mortgage payment book, money that I arranged to purchase a new / used vehicle last year was never made available at the date and time it was promised and recently, I used the machine to print out an official check (for paying a bill)... Money was taken; however no Official check was printed.
Customer Service now tells me it will take 3 days to investigate and that I have to keep checking my account after that for the credit.

Although interest rates are great, I do not feel AmeriCu takes care of their customers when there are issues and / or requests.

2/10
Reviewer:Russ
Date:March 27, 2018

It's surprising that I'm not able to reach a specific branch! The call center was polite. I'm disappointed that I have to pay more for a money order as a member of the credit union than I would at the post office or Walmart! Kind of losing that membership advantage feeling I used to have over the last few decades :o(

Reviewer:Anonymous User
Date:Jan. 30, 2018

not being able to contact local branch you do business with is ridiculous

Reviewer:Anonymous User
Date:Jan. 30, 2018

branches really need phone numbers they can be reached at. pain in the neck without one

Reviewer:Joelynn DeLong
Date:Dec. 2, 2017

It was awful the customer service was hands down the worst I have ever incountered. I have been insulted, I have been talked down to, hung up on and I can't pay my negative balance, because I am stationed in Virginia. I work long hours my mother can't help me because has 3 jobs. I have no help from the customer service no one has been nice to me or given me answers to paying my balance. I have no answers to why it's negative I have had it with this bank. I will never ever recommend it to any one ever.

Reviewer:Joelynn DeLong
Date:Dec. 2, 2017

It was awful the customer service was hands down the worst I have ever incountered. I have been insulted, I have been talked down, to hung up on and I can't pay my negative balance, because I am stationed in Virginia. I work along house my mother can't help me because has 3 jobs. I have no help from the customer service no one has been nice to me or given me answers to paying my balance. I have no answers to why it's negative I have had it with this bank. I will never ever recommend it to any one ever.

2/10
Reviewer:Anonymous User
Date:July 20, 2017

It would be nice if any correct phone numbers were listed for your branches, have been trying to activate my card but the tele-system is not operating correctly and the phone listed for the Thompson Road branch is wrong!!! Come on could you make this any more inconvienient.

Reviewer:Anonymous User
Date:April 21, 2017

awful awful hours of operation closing at 5pm on Fridays is ridiculous !!!!

Reviewer:Pat Kotary
Date:Dec. 1, 2016

My normal contact is Tracey Stasio but her number has changed. What is her phone extension now?

7/10
Reviewer:Anonymous User
Date:Nov. 14, 2016

It would be nice if the Cicero NY office would answer the phone number listed...or list the correct number since the message indicates this is a wireless number. Now I have to drive over there to get my question answered.

Reviewer:Tisha Thomas
Date:Nov. 3, 2016

Are there any Americu branches in the Tampa Bay area