Arkansas Federal Credit Union

1607 Albert Pike Rd Ste. F, Hot Springs, AR

Hot Springs Branch
1/10 1 Rating
Address:
 1607 Albert Pike Rd Ste. F
 Hot Springs, AR 71913
  
 Large Map & Directions
  
Phone:
 (501) 982-1000 ext. 2335
  
Website:
 http://www.afcu.org
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 06:00 PM
Sat:Closed
Sun:Closed
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Credit Union Profile

Arkansas Federal Credit Union: Locations, Contact Info, Reviews

Membership Eligibility

Multiple Common Bond (SEG Based)

Chartered On:
 Jan. 1, 1956
  
Charter Number:
 10920
  
Total Assets:
 $1,029,107,268
  
Deposit Insurance:
 NCUA
Number of Members:
 95,725
  
CEO:
 Rodney Showmar
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily military
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Audio Response/Phone Based
  • Kiosk
  • Mobile Banking
  • Home Banking via Internet Website
Credit Union Programs
  • Approved Mortgage Seller
  • Brokered Deposits (all deposits acquired through a third party)
  • Mortgage Processing
Electronic Services
  • e-Statements
  • Download Account History
  • Loan Payments
  • Bill Payment
  • New Share Account
  • Remote Deposit Capture
  • Share Account Transfers
  • New Loan
  • View Account History
  • External Account Transfers
  • Account Balance Inquiry
  • Share Draft Orders
  • Member Application
Services & Products - Credit
  • Real Estate Loans
  • Participation Loans
  • Business Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Credit Builder
  • Debt Cancellation/Suspension
Services & Products - Depository
  • Health Savings Accounts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Education
  • Financial Literacy Workshops
  • First Time Homebuyer Program
  • Financial Counseling
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • No surcharge ATMs
  • ATM/Debit Card Program
  • Money orders
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Reviews & Feedback

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3 Comments
1/10 1 Rating
Reviewer:Anonymous User
Date:Jan. 3, 2017

How about Branch phone #s It is insane. How do we pay what we owe? When nobody ever answers and that 1#. For all branches in Ar. is just dang crazy.

Reviewer:Jere C. Jones
Date:Oct. 4, 2016

AFCU Must have been taking lessons from AR BC&BS on how to be completely & totally inaccessible by phone , none of the branch office #s work , tried reaching J'ville office & listened to "garbled" music till I almost "erped". Finally gave up. Trying to reach AFCU by phone ranks real high on frustration list!

1/10
Reviewer:HOPE MORIN
Date:Aug. 22, 2016

I HAVE TRAIED TO CALL SINCE 8/19 TO MAKE A PAYMENT OVER THE PHONE BUT YOU NEVE ANSWER I HAVE SAT WAITING FOR AN HOUR ON HOLD YOU HAVE ONE PHONE NUMER FOR ALL YOUR BRANCHES 1 501982 1000 NOW MY CAR PAYMENT IS LATE THIS IS VERY FRUSTRATING !!!!!! PLEASE EMAIL WITH A NUMBER THAT IS GOOD !!!