Star One Credit Union

3903 El Camino Real, Palo Alto, CA

Branch - El Camino
Not Yet Rated
Address:
 3903 El Camino Real
 Palo Alto, CA 94306
  
 Large Map & Directions
  
Phone:
 (408) 543-5202
  
Website:
 http://www.starone.org
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:10:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 06:00 PM
Sat:Closed
Sun:Closed
Membership Eligibility

Star One offers membership to specific companies, immediate family members of current Star One members, and individuals who live or work or attend school in Santa Clara County, California.

Chartered On:
 Jan. 1, 1956
  
Charter Number:
 68465
  
Total Assets:
 $7,200,519,635
  
Deposit Insurance:
 NCUA
Number of Members:
 93,375
  
CEO:
 Rick Heldebrant
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Kiosk
  • Automatic Teller Machine (ATM)
  • Home Banking via Internet Website
  • Audio Response/Phone Based
  • Mobile Banking
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Download Account History
  • External Account Transfers
  • Bill Payment
  • View Account History
  • New Share Account
  • Account Balance Inquiry
  • e-Statements
  • Remote Deposit Capture
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Electronic Signature Auth./Cert.
  • Share Draft Orders
  • Member Application
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Risk Based Loans
  • Overdraft Lines of Credit
Services & Products - Financial Education
  • First Time Homebuyer Program
  • Financial Literacy Workshops
  • Financial Education
  • Financial Counseling
Services & Products - Other
  • No Cost Tax Preparation Services
Services & Products - Transactional
  • No surcharge ATMs
  • ATM/Debit Card Program

Reviews & Feedback

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Rate This Credit Union:
5 Comments
Not Yet Rated
Reviewer:Lois Booth
Date:Jan. 29, 2018

EXCELLENT - I've used Star One for 30 years!

Reviewer:Marv Lassila 6486060
Date:Nov. 30, 2017

Since you have changed your banking site the site is so much slower to work with. It is very frustrating to use this new site. With every click you just sit there and wait then wait again then wait again after each click. Please fix this problem. You should not fix something what was not broken. I have been with you since October1963

Reviewer:michael riley
Date:July 7, 2017

Am considering joining but would like to review cd. and saving rates. My brother Francis Riley 863151 is a long standing member.Thank you in advance.

Reviewer:TASHA JOHNSON
Date:May 31, 2017

IT TAKES FOREVER TO KEEP SOMONE TO ANSWER THE PHONE!!!

Reviewer:heather m de leon
Date:Dec. 9, 2016

good afternoon I am trying to open a checking account. I live and work in fremont ca. I am doing the online form and the options it gives for eligibility I can't choose any of them because I don't fall in the category. I need just a checking account for myself for personal use. I don't have a family member Ther or work in Santa Clara County or an employee of . I just want to open an account. Thank you