| Address: | |
| 375 Encinal St Ste C | |
| Santa Cruz, CA 95060 | |
| Large Map & Directions | |
| Phone: | |
| (831) 420-2680 | |
| Website: | |
| http://www.patelco.org | |
| Mon: | 08:30 AM - 05:00 PM |
| Tue: | 08:30 AM - 05:00 PM |
| Wed: | 08:30 AM - 05:00 PM |
| Thu: | 08:30 AM - 05:00 PM |
| Fri: | 08:30 AM - 05:00 PM |
| Sat: | Closed |
| Sun: | Closed |
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Today, we are among the largest credit unions in the country, with over $3.6 billion in assets and over 270,000 members. Our field of membership serves the employees of over 1,000 large and small businesses and we also serve communities throughout California and the United States. To join our field of membership please call us at 800.358.8228 or visit www.patelco.org.
| Chartered On: | |
| June 10, 1936 | |
| Charter Number: | |
| 68579 | |
| Total Assets: | |
| $4,195,903,378 | |
| Deposit Insurance: | |
| NCUA |
| Number of Members: | |
| 285,954 | |
| CEO: | |
| Erin Mendez | |
| Member of FHLB: | |
| Yes | |
| Low Income Designation: | |
| No | |
| Institution Class: | |
| Federally Insured State-Chartered Credit Union |
Routing # | Type | Description |
|---|---|---|
| 321076470 |
- Audio Response/Phone Based
- Mobile Banking
- Home Banking via Internet Website
- Automatic Teller Machine (ATM)
- Mortgage Processing
- Approved Mortgage Seller
- Brokered Deposits (all deposits acquired through a third party)
- Download Account History
- Account Aggregation
- Bill Payment
- Other (Investments, Insurance)
- New Share Account
- e-Statements
- Remote Deposit Capture
- Share Account Transfers
- New Loan
- Loan Payments
- View Account History
- External Account Transfers
- Account Balance Inquiry
- Share Draft Orders
- Member Application
- Business Loans
- Participation Loans
- Real Estate Loans
- Indirect Consumer Loans
- Share Secured Credit Cards
- Risk Based Loans
- Pay Day Loans
- Debt Cancellation/Suspension
- Overdraft Lines of Credit
- Health Savings Accounts
- Business Share Accounts
- No Cost Share Drafts
- Financial Education
- Financial Literacy Workshops
- Financial Counseling
- Bilingual Services
- Insurance/Investment Sales
- No Cost Bill Payer
- ATM/Debit Card Program
- Money orders
- Check Cashing
Reviews & Feedback
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My payment not received plz help
Terrible 800 number....been waiting 30 minutes so far.....still holding!
Please give me the list of Patelco Credit Unions in California, so I can tell my friends about your great rates.
Thanks
I sat for hold on the general Patelco 800 number for over an hour. I finally found the number to my local, Brentwood office, but when I called, all I get is another voicemail. I wonder what happens if someone really needs to get hold of a live body in a timely manner, LIKE ME!! Not too happy with their phone service. Since I have a problem and never was able to get through, I can only rate this a one star.
ATM on the premises accepted CU ATM card from a different credit union with the "Co-op" triangle symbol. Card was accepted, but no further action was taken. Card return request was refused. Branch personnel first asked about being a Patelco CU member, then refused any further assistance, advising there was another party involved with the ATM machine and advised to call the (out-of-state) CU the card was issued by. No attempt to assist in resolving the matter such as providing a contact number for the party servicing the ATM, if there is a separate party.
Customer support? Non-existent. Great way to treat a potential customer.
I put some money in the bank today I like around 3:15 pm to 3:30pm time and a put in a two $20 and two fives and Spit out the $21 and it took my card I’m really concerned about this whole thing
Can't remember my account number.pls help me
Today is Sunday and I just deposited my kids money, one of the dollar bill did not accept it and spit it out so I tried it again but it did not accept it so I cancelled it but the slot money turned red and did not spit out my money $100 back.
I cannot get hold of anyone at this number. I've tried many times without success. This is very poor service.
I cannot ever get hold of them by phone.