GSA Federal Credit Union

7th & D St SW # 5021, Washington, DC

SW Branch
1/10 1 Rating
Address:
 7th & D St SW # 5021
 Washington, DC 20407
  
 Large Map & Directions
  
Phone:
 (202) 501-0677
  
Website:
 http://www.gsafcu.gsa.gov
  
Lobby Hours
Mon:10:00 AM - 02:00 PM
Tue:10:00 AM - 02:00 PM
Wed:10:00 AM - 02:00 PM
Thu:10:00 AM - 02:00 PM
Fri:10:00 AM - 02:00 PM
Sat:Closed
Sun:Closed
Membership Eligibility

GSA employees and their families, GSA contractors and their families, NARA, U.S. Institute of Peace, EEOC employees and their families are all eligible for membership.

Chartered On:
 Jan. 1, 1937
  
Charter Number:
 2299
  
Total Assets:
 $36,920,428
  
Deposit Insurance:
 NCUA
Number of Members:
 5,542
  
CEO:
 Jerome P Malvin
  
Member of FHLB:
 No
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily federal, state, local government
Access to Electronic Services
  • Other
  • Automatic Teller Machine (ATM)
  • Home Banking via Internet Website
  • Audio Response/Phone Based
Credit Union Programs
  • Brokered Certificates of Deposit
  • Deposits and Shares Meeting
Electronic Services
  • Merchandise Purchase
  • Account Balance Inquiry
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • View Account History
  • Internet Access Services
  • Remote Deposit Capture
  • Member Application
  • Download Account History
  • Bill Payment
  • Share Draft Orders
  • New Share Account
  • External Account Transfers
  • e-Statements
  • Account Aggregation
Services & Products - Credit
  • Share Secured Credit Cards
  • Risk Based Loans
  • Overdraft Lines of Credit
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
Services & Products - Depository
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs

Reviews & Feedback

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1 Comment
1/10 1 Rating
1/10
Reviewer:Anonymous User
Date:Dec. 23, 2016

My experience has been BAD. I wanted to support this FCU, but unfortunately I can no longer do it. When I first opened the account, I could not access the website for MONTHS, because the website was only compatible with google chrome only, and it had to be the most recent upgrade, and was not compatible at all with Windows Explorer. My real issue is their customer service, or the severe lack of it. To have to leave a message two and three times for a callback to a bank is no good. No matter what time you call between 10-2 during normal (?) business hours, you HAVE TO LEAVE A MESSAGE. Lastly, they say that they are a part of the COOP BRANCH networking system, however in theory they are not. I deposited a check at a co-op branch that was issued by TD Bank, which is a major bank, however there was a 10 business day hold on the check!!! The check was $1000! NOTHING on their website says this, and when I finally got to speak to a person, I was only told that there was nothing they could do about it! I wish I had asked someone about these things before I opened an account at this bank.