Five Star Credit Union

13 Branch Locations
5.4/10 5 Ratings
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13 Branch Locations
  
Website:
 http://www.fivestarcu.com
  
Main Phone:
 (334) 793-7714
  
Main Office:
 411 N Foster St
 Dothan, AL 36303 - 4623
About Five Star Credit Union

Five Star Credit Union was chartered on Jan. 1, 1964. Headquartered in Dothan, AL, it has assets in the amount of $317,649,991. Its 29,228 members are served from 13 locations. Deposits in Five Star Credit Union are insured by NCUA.

Membership Eligibility

Residents of Glynn County, Georgia. Sea Island Company Employees current, retired or past employees and all family members related by blood. Also included are members of organizations that any member belongs to.

Chartered On:
 Jan. 1, 1964
  
Charter Number:
 68302
  
Total Assets:
 $317,649,991
  
Deposit Insurance:
 NCUA
Number of Members:
 29,228
  
CEO:
 Robert A Steensma
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
  • Audio Response/Phone Based
  • Mobile Banking
Credit Union Programs
  • Mortgage Processing
  • Brokered Certificates of Deposit
  • Approved Mortgage Seller
Electronic Services
  • Internet Access Services
  • Bill Payment
  • e-Statements
  • Account Balance Inquiry
  • Electronic Signature Auth./Cert.
  • Share Account Transfers
  • Loan Payments
  • View Account History
  • Download Account History
  • Share Draft Orders
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Credit Builder
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • No Cost Share Drafts
  • Business Share Accounts
  • Health Savings Accounts
Services & Products - Other
  • No Cost Bill Payer
Services & Products - Transactional
  • No surcharge ATMs
  • Money orders
  • ATM/Debit Card Program
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Reviews & Feedback

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Rate This Credit Union:
6 Comments
5.4/10 5 Ratings
2/10
Reviewer:Anonymous User
Date:Aug. 7, 2019

Horrible customer service

6/10
Reviewer:Anonymous User
Date:Aug. 7, 2017

Love this credit union.

Reviewer:Anonymous User
Date:Jan. 19, 2017

I have over 100,00.00 in five star credit union . and can not talk to anyone face to face Have to make an appointment for 1-2 weeks in advance, Wow , I miss my old credit union. We are considering taking our money out and finding another place to invest.

5/10
Reviewer:T. A. Miller
Date:Dec. 24, 2016

I joined five star in 1980. At that time it was called "cedar springs credit union.
Thanks to good Stewart's of our money and forward looking leadership, Mr Griffin and his teamed move ahead put up a good home office and that put five star on the move. With several locations in Alabama & georgia.
Have been happy with the growth. The newer officers are still being devoted to 5 star cu. thanks to our team.
T A Miller

10/10
Reviewer:Anonymous User
Date:Nov. 3, 2016

I live in Florida and have used the Donalsonville branch for 10-13 years. The staff is always cheerful and helpful. They greet me by my name. I like that they actually know me. I was a member if a Florida CU for over 50 years and they didn't know me. I was like a complete stranger. Five Star CU has never failed to be curteous and helpful

4/10
Reviewer:Anonymous User
Date:Oct. 31, 2016

Very disappointed that I am a very active member with five star, and my credit union can not accommodate me, a member, with share branch banking. How sad. I hate looking for another credit union to accommodate me. I will miss five star.