Campus USA Credit Union

During my recent financial dificulties Campus CU has been Quite Helpful in helping Resolve these issues, Sincerely DJS

Would love to see a branch in Leesburg, FL near Beacon College; my daughter does not drive.

The service at the center is great but try reaching a branch office on the phone, well good luck with that. I had to listen to a list of 10 banking options then put on hold and told I was 11th in line. Very Poor automated phone service.

I bought a used Boat at Polaris of gainesville that was promised to be checked out running great and ready to fish LMAO what a lie. Nothing but a Lie by the sales team and service center at this Business. So after months of dealing with the lie's at Polaris of gainesville and there unableness to repair the motor correctly to get 1 run on the river since we had gotten it it was back there more times with no satisfaction. So We filed a dispute with the credit card holder We charged the boat on Campus USA. I thought they were going to give us the customer service we did not get at the dealer only to have the refund they did issue taken back! I could not believe we had been treated even more poorly by the Bank as well. No customer service left My Family has a 6000 dollar piece of yard art that has had no water time with the engine since we bought it. poor service all the way around. SAD SAD boat buyer. Shame on Campus for treating us this way!

Todd Wagner

Reviewer: Ann Wolff
Date: Dec. 19, 2016
Doing a Trump here: feel like tweeting! After three days of trying to get a simple yes/no answer from Campus as to whether they could match a CD rate offered by Gainesville FCU, I finally reached Jacob who saved the day for me and for
Campus as I was about to totally lose faith in what had been my favorite banking institution for twenty years. After a three-day runaround as my grace period to find a good interest rate was about to run out, Jacob got me a firm answer in three minutes. A Yes! "Manager" Gen, Jen, Jennifer (?) never returned my call,
Completely unprofessional! A loss to the company. Others I talked to in several phone calls didn't seem to know how to proceed, were unable to give an authoritative answer , possibly not sufficiently trained? Phone wait times have been disgustingly long, half hour at a time. Well, Jacob saved the day, bringing my rating up from the bottom to average all things considered. Campus should keep their eye on that young man: cheerful, knowledgeable and efficient. He looks like a winner to me!

Doing a Trump here: feel like tweeting! After three days of trying to get a simple yes/no answer from Campus as to whether they could match a CD rate offered by Gainesville FCU, I finally reached Jacob who saved the day for me and for
Campus as I was about to totally lose faith in what had been my favorite banking institution for twenty years. After a three-day runaround as my grace period to find a good interest rate was about to run out, Jacob got me a firm answer in three minutes. A Yes! "Manager" Gen, Jen, Jennifer (?) never returned my call,
Completely unprofessional! A loss to the company. Others I talked to in several phone calls didn't seem to know how to proceed, were unable to give an authoritative answer , possibly not sufficiently trained? Phone wait times have been disgustingly long, half hour at a time. Well, Jacob saved the day, bringing my rating up from the bottom to average all things considered. Campus should keep their eye on that young man: cheerful, knowledgeable and efficient. He looks like a winner to me!