US Employees Credit Union

610 S Canal St Ste 240, Chicago, IL

Customs Office Branch Office
1/10 1 Rating
Address:
 610 S Canal St Ste 240
 Chicago, IL 60607
  
 Large Map & Directions
  
Phone:
 (312) 922-5310
  
Website:
 http://www.usemployees.org
  
Lobby Hours
Mon:09:00 AM - 04:00 PM
Tue:09:00 AM - 04:00 PM
Wed:09:00 AM - 04:00 PM
Thu:09:00 AM - 04:00 PM
Fri:09:00 AM - 04:00 PM
Sat:Closed
Sun:Closed
Membership Eligibility

the United States Federal Government, and people who live, work or worship in Chicago, Illinois

Chartered On:
 Jan. 1, 1953
  
Charter Number:
 61793
  
Total Assets:
 $79,771,246
  
Deposit Insurance:
 NCUA
Number of Members:
 8,939
  
CEO:
 Eric W Stiegel
  
Member of FHLB:
 No
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Home Banking via Internet Website
  • Mobile Banking
  • Automatic Teller Machine (ATM)
  • Audio Response/Phone Based
Credit Union Programs
  • Brokered Certificates of Deposit
Electronic Services
  • Bill Payment
  • Account Balance Inquiry
  • Remote Deposit Capture
  • Share Account Transfers
  • Loan Payments
  • View Account History
  • Download Account History
  • e-Statements
  • Share Draft Orders
  • Internet Access Services
Services & Products - Credit
  • Overdraft Lines of Credit
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Business Loans
  • Risk Based Loans
  • Credit Builder
Services & Products - Depository
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Counseling
Services & Products - Other
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • No surcharge ATMs
  • ATM/Debit Card Program
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
1 Comment
1/10 1 Rating
1/10
Reviewer:Anita Robinson
Date:Oct. 5, 2016

I have a monthly direct transfer of funds into this account. Every month in the first it hits. Well this month October 2016 the first fell on the weekend. All business transactions caught up on October 3rd. It is standard practice to add deposits to accounts before debits so accounts won't be falsely overdrawn. Well, Ms. Gomez at the Hines hospital location did not follow this procedure. When I pointed out I have no control over how the first on the month falls she doubled down with $72.00 worth of overdraft changes to my account even though my direct transfer was waiting for her to apply it.
I went over her head to the main branch on Dearborn in Chicago. I spoke with June who made me wait all day for a call back. I finally called her and was told she did not want to override Ms. Gomez and said I had to deal with the person that falsely added overdraft charges to an account that was not overdrawn.

In short, this establishment stole 72.00 out of my account.
They are no better than the Wells Fargo disaster.