Lake Trust Credit Union

7007 W Saginaw Hwy, Lansing, MI

Lansing - West Saginaw
4.5/10 4 Ratings
Address:
 7007 W Saginaw Hwy
 Lansing, MI 48917
  
 Large Map & Directions
  
Phone:
 (888) 267-7200
  
Website:
 https://www.laketrust.org
  
Lobby Hours
Mon:09:00 AM - 05:30 PM
Tue:09:00 AM - 05:30 PM
Wed:09:00 AM - 05:30 PM
Thu:09:00 AM - 05:30 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 01:00 PM
Sun:Closed
Drive Up Hours
Mon:09:00 AM - 05:30 PM
Tue:09:00 AM - 05:30 PM
Wed:09:00 AM - 05:30 PM
Thu:09:00 AM - 05:30 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 01:00 PM
Sun:Closed
Deposit Insurance:
 NCUA
CEO:
 David Snodgrass
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Mobile Banking
  • Home Banking via Internet Website
  • Audio Response/Phone Based
  • Kiosk
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Investments not authorized by the FCU Act
  • Mortgage Processing
  • Brokered Certificates of Deposit
  • Approved Mortgage Seller
Electronic Services
  • Member Application
  • Internet Access Services
  • Download Account History
  • Bill Payment
  • Merchandise Purchase
  • Account Balance Inquiry
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Mobile Payments
  • View Account History
  • Share Draft Orders
  • New Share Account
  • External Account Transfers
  • e-Statements
  • Account Aggregation
Services & Products - Credit
  • Business Loans
  • Share Secured Credit Cards
  • Interest Only or Pymt Option
  • Risk Based Loans
  • Overdraft Protection/ Courtesy Pay
  • Real Estate Loans
  • Participation Loans
  • Overdraft Lines of Credit
  • Indirect Consumer Loans
Services & Products - Depository
  • No Cost Share Drafts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Literacy Workshops
  • Financial Counseling
  • Financial Education
Services & Products - Other
  • Bilingual Services
  • Student Scholarship
  • No Cost Bill Payer
  • Insurance/Investment Sales
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Check Cashing
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
8 Comments
4.5/10 4 Ratings
10/10
Reviewer:Allen smith&Elspoth smith
Date:April 13, 2020

My account

Reviewer:Anonymous User
Date:Dec. 2, 2019

no one answers the phone for over 20 minutes!! Hire more staff!!!

1/10
Reviewer:Anonymous User
Date:Oct. 31, 2019

They never answers the phone

1/10
Reviewer:Anonymous User
Date:Aug. 6, 2018

Terrible service: no one answers the phone, ever. The chat line is never functional. No one responds to emails. The lines in the branch take forever. So frustrating to have to work with them.

Reviewer:Anonymous User
Date:March 2, 2018

Hate that you can reach your local branch by phone!!! I have had to drive there to get answers as no on picks up at the corporate level!

Reviewer:Miranda BERG
Date:Jan. 15, 2018

We have a probably won't charge on our account for 7999 and was not supposed to have been taken out we called and stop that and we close the debit card that it was that it came through and it still went through today I've been trying to contact the local office in Dewitt Michigan which is open from 9 to 5 p.m. and they said I can't get through please contact me at 616-634 9380

6/10
Reviewer:Heather Mount
Date:Oct. 27, 2017

I didn't have to wait very long in line and was takin care of fast thank you

Reviewer:Debby
Date:March 3, 2017

They never answer the phone. It always takes forever in the drive up.