Bofi Federal Bank

One H&R Block Way, Kansas City, MO

H&R Block Bank
1.7/10 6 Ratings
Address:
 One H&R Block Way
 Kansas City, MO 64105
  
 Large Map & Directions
  
Website:
 http://www.bofifederalbank.com
  
Opened:
 2006-05-01
Lobby Hours
Mon:10:00 AM - 04:00 PM
Tue:10:00 AM - 04:00 PM
Wed:10:00 AM - 04:00 PM
Thu:10:00 AM - 04:00 PM
Fri:10:00 AM - 04:00 PM
Sat:Closed
Sun:Closed
Established On:
 July 4, 2000
  
FDIC Certificate Number:
 35546
  
Total Assets:
 $5,817,321,000
  
Deposit Insurance:
 FDIC
Community Bank:
 No
  
Asset Concentration:
 Commercial Lending Specialization
  
Institution Class:
 Savings association, state or federal charter, supervised by the Office of Thrift Supervision (OTS)

Reviews & Feedback

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Rate This Bank:
31 Comments
1.7/10 6 Ratings
Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

-21+21*01

Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 22, 2023

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Reviewer:Anonymous User
Date:March 21, 2023

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Reviewer:Anonymous User
Date:March 21, 2023

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Reviewer:Anonymous User
Date:March 21, 2023

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Reviewer:Anonymous User
Date:March 21, 2023

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Reviewer:Anonymous User
Date:March 21, 2023

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Reviewer:Daniel Barton
Date:July 31, 2022

Gokden

Reviewer:Wayne swartz
Date:April 23, 2020

You guys suck bad

2/10
Reviewer:Donna pathfinder
Date:April 21, 2020

Need help

Reviewer:David
Date:April 15, 2020

Where my stimulant

Reviewer:Anonymous User
Date:Jan. 29, 2020

Fuck these slow playing bitches,

Reviewer:Anonymous User
Date:Jan. 4, 2020

Looking for my money.

4/10
Reviewer:Brian Huff
Date:Dec. 12, 2019

Reach my claims

Reviewer:Donald Fletcher
Date:Nov. 6, 2019

Where's my fucking money

Reviewer:Anonymous User
Date:Aug. 2, 2018

I have been trying to get in touch with this bank for months now. I have an IRA and the bank has my money and I want it. First they told me I don't have an account which I do. Then I sent in a form and they sent it back to me to have it notarized. I did and sent it back on March 23, 2018. Have called about it many times since then and am left on hold for unreasonable amounts of time listening to the worst music I've ever heard. My husband also had an IRA and received his money. I don't know what the problem is but I want it resolved immediately or I will be contacting the Better Business Bureau for New York and California. I will also get in touch with my law firm and state representatives. By far the worst bank I have ever done business with.

Reviewer:Telma valladares
Date:Feb. 13, 2018

Quiero todo mi dinero,que ay ,en esta cuenta,dígame que puedo aser,y el tan bien el dinero de mi esposo,Manuel A Valladares son $ 1746.76,y lo mío es37.00 dolares.me pueden mandar una forma,a está direxcion,3256.Tráiler End in Nashville,Tn 37214. Gracias,

1/10
Reviewer:John Kerby
Date:Nov. 12, 2017

Have had H&R Block Emerald Card (Master Card) since 4/2014 and have been pleased with all services. Customer Service, Direct Deposit, ATM's, text messaging for transactions etc.

Unfortunately Customer Service competency and ability to comprehend and resolve problems has significantly diminished.

Example, my employer made direct deposit F:11/10/17 @ 15:34 EST. In past funds would have been reflected into my account next day. They weren't.

I called help line to inquire, my employer provides deposit receipt listing:
> Date, time, amount of deposit
> Routing & account numbers
> Transaction ID & reference number.

The CSR & supervisor provided incorrect, conflicting information and continually attempted to blame my employer with providing incorrect information. Not only were they unable to verify deposit, they kept insisting employer provided incorrect routing/account numbers.

I offered to email copy of deposit receipt which had correct account information as well as reference number confirming time and date of wire transfer.

Was informed they couldn't accept emails and insisted I contact employer to provided CORRECT account information. It was their position the error laid with employer.

Further, they kept referring to another account number and deposit transaction they said was "pending" on my account.

Finally, they informed me the deposit was returned to employer for wrong account information.

I am changing direct deposit immediately and will cease using Emerald Card.

1/10
Reviewer:Deon Brown1998
Date:Sept. 3, 2017

The does not work

Reviewer:damon west
Date:June 30, 2017

I need the address to bofi san diego ca

1/10
Reviewer:Anonymous User
Date:March 31, 2017

I've been waiting since Wednesday for funds to be available in my account, this is Friday and still nothing. Now there telling me to wait to Monday.

Reviewer:Anonymous User
Date:March 13, 2017

on march 9, 2016 I made a transfer of $100.00 from my checking account; however the money is not in my account. this is the first time I have made this transaction and the last time, I do not have a problem with my payroll from hr block, but never again this transaction. signed JOHNNIE COLE

1/10
Reviewer:Anonymous User
Date:Feb. 18, 2017

Horrible too many fees