| Address: | |
| 1000 Trinity Dr | |
| Los Alamos, NM 87544 | |
| Large Map & Directions | |
| Phone: | |
| (505) 455-5228 | |
| Website: | |
| http://www.dncu.org | |
| Mon: | 09:00 AM - 05:00 PM |
| Tue: | 09:00 AM - 05:00 PM |
| Wed: | 09:00 AM - 05:00 PM |
| Thu: | 09:00 AM - 05:00 PM |
| Fri: | 09:00 AM - 06:00 PM |
| Sat: | Closed |
| Sun: | Closed |
The only debit + credit card that matches your political donations. Click here to see now!
Del Norte Credit Union is an industry growth leader that provides personal, valuable financial services to approximately 40,000 members. DNCU has been serving Northern New Mexico since 1954. DNCU is consistently rated as a 5 star institution for security and soundness by the independent rating firm BauerFinancial.
Mission:
To become a 5 Star member service organization.
Vision:
Dedicated to helping our members achieve their financial goals by being a trusted source of unbiased financial advice.
| Chartered On: | |
| Jan. 1, 1954 | |
| Charter Number: | |
| 64759 | |
| Total Assets: | |
| $481,413,535 | |
| Deposit Insurance: | |
| NCUA |
| Number of Members: | |
| 42,247 | |
| CEO: | |
| Charles Valenti | |
| Member of FHLB: | |
| Yes | |
| Low Income Designation: | |
| No | |
| Institution Class: | |
| Federally Insured State-Chartered Credit Union |
- Kiosk
- Audio Response/Phone Based
- Automatic Teller Machine (ATM)
- Home Banking via Internet Website
- Mobile Banking
- Mortgage Processing
- Approved Mortgage Seller
- New Loan
- Loan Payments
- View Account History
- Remote Deposit Capture
- Member Application
- Download Account History
- Bill Payment
- Account Balance Inquiry
- Share Account Transfers
- Share Draft Orders
- New Share Account
- e-Statements
- Real Estate Loans
- Risk Based Loans
- Indirect Consumer Loans
- Overdraft Lines of Credit
- Overdraft Protection/ Courtesy Pay
- Credit Builder
- Share Certificates with low minimum balance requirement
- No Cost Share Drafts
- Financial Education
- Financial Literacy Workshops
- Financial Counseling
- No Cost Bill Payer
- Insurance/Investment Sales
- Student Scholarship
- Check Cashing
- No surcharge ATMs
- ATM/Debit Card Program
Reviews & Feedback
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Major problems. My online banking service fouled up so badly last month that I almost got my water turned off (1 more day) because the "bill pay" service did not work - and they still haven't found out what happened. Also a major insurance payment was not made and I almost lost the policy. I was not notified that they were having any trouble - I had to find out the hard way.
And now today I looked at the bill pay program and they incorrectly indicate my balance as in the hundreds when in reality it is in the thousands.
In addition, it is inexcusable not to find the phone numbers of branches on the website and in the phone book. My branch personnel are great but the bill paying and phone systems are inadequate.