Otero Federal Credit Union

2211 N Main St, Roswell, NM

North Main Office
1.5/10 2 Ratings
Address:
 2211 N Main St
 Roswell, NM 88201
  
 Large Map & Directions
  
Phone:
 (575) 434-8500
  
Website:
 https://www.oterofcu.org
  
Lobby Hours
Mon:09:00 AM - 05:30 PM
Tue:09:00 AM - 05:30 PM
Wed:09:00 AM - 05:30 PM
Thu:09:00 AM - 05:30 PM
Fri:09:00 AM - 05:30 PM
Sat:09:00 AM - 12:00 PM
Sun:Closed
Chartered On:
 Jan. 1, 1953
  
Charter Number:
 8475
  
Total Assets:
 $276,781,098
  
Deposit Insurance:
 NCUA
Number of Members:
 32,435
  
CEO:
 Juanita K Whiteside
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federal Credit Union - Community credit unions
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Home Banking via Internet Website
  • Kiosk
Credit Union Programs
  • Approved Mortgage Seller
  • Deposits and Shares Meeting
  • Brokered Certificates of Deposit
  • Short-Term, Small Amount Loans (FCU Only)
Electronic Services
  • Loan Payments
  • New Share Account
  • Member Application
  • Download Account History
  • Bill Payment
  • Account Balance Inquiry
  • Share Account Transfers
  • Account Aggregation
  • New Loan
  • View Account History
  • e-Statements
  • Share Draft Orders
  • External Account Transfers
Services & Products - Credit
  • Real Estate Loans
  • Indirect Consumer Loans
  • Overdraft Lines of Credit
  • Overdraft Protection/ Courtesy Pay
  • Risk Based Loans
Services & Products - Depository
  • Business Share Accounts
  • Health Savings Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Education
  • First Time Homebuyer Program
  • Financial Counseling
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Bilingual Services
Services & Products - Transactional
  • ATM/Debit Card Program
  • Prepaid Debit Cards
  • Check Cashing
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
2 Comments
1.5/10 2 Ratings
1/10
Reviewer:Anonymous User
Date:May 30, 2018

Just left the North Branch. Service was terrible! They put a hold on a check that the other bank said they would be happy to verify and yet they refuse to because they said that a stop payment could still be put on the check yet all the overdraft fees are coming out and they're still allowing the automatic draft to go through deducting from the amount that they're worried about being stopped with a stop payment! So I'm really sieving overdraft fees and they're deducting the money from the total amount that was deposited in the bank account from the check and they don't understand why I'm upset. Don't waste your time or money I'll be closing my bank account tomorrow after 15 plus years they aren't the same bank I started banking with

2/10
Reviewer:Anonymous User
Date:Dec. 6, 2015

i got quite annoyed with them after they were less ghan understanding about my stuff being stolen. i told them to stop charging me for the safe deposit box because i no longer had the key (it was stolen - along with most of my other stuff) and they refused to refund the charge or really work out any kind of deal. so now i still need to come up with 100 bucks to get my stuff out of that box. i dont think they realize what a credit union is, but they are still better than roswell credit union, but that isnt saying much