| Address: | |
| 1928 Genesee St | |
| Utica, NY 13502 | |
| Large Map & Directions | |
| Phone: | |
| (315) 477-2200 | |
| Website: | |
| http://www.empowerfcu.com | |
| Mon: | 09:00 AM - 05:00 PM |
| Tue: | 09:00 AM - 05:00 PM |
| Wed: | 09:00 AM - 05:00 PM |
| Thu: | 09:00 AM - 05:00 PM |
| Fri: | 09:00 AM - 05:30 PM |
| Sat: | Closed |
| Sun: | Closed |
| Mon: | 09:00 AM - 05:00 PM |
| Tue: | 09:00 AM - 05:00 PM |
| Wed: | 09:00 AM - 05:00 PM |
| Thu: | 09:00 AM - 05:00 PM |
| Fri: | 09:00 AM - 05:30 PM |
| Sat: | Closed |
| Sun: | Closed |
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Empower Federal Credit Union: Locations, Contact Info, Reviews
Employees or retirees, or eligible family and household members of employees or retirees, of one of over eighteen hundred member organizations. A complete listing can be found on the website: www.empowerfcu.com. Also eligible are those who live, work, worship, or attend school in these areas of New York State: City of Binghamton, City of Buffalo, City of Elmira (excluding census tract #5), City of Syracuse, City of Utica, Montgomery County, Oswego County, Town of Cheektowaga, Town of Salina (designated areas), Town of Union, Village of Elmira Heights, Village of Horseheads, and the Village of New York Mills. (updated Jan 2011)
| Chartered On: | |
| Jan. 1, 1939 | |
| Charter Number: | |
| 3025 | |
| Total Assets: | |
| $1,291,549,201 | |
| Deposit Insurance: | |
| NCUA |
| Number of Members: | |
| 140,394 | |
| CEO: | |
| John D Wakefield | |
| Member of FHLB: | |
| Yes | |
| Low Income Designation: | |
| No | |
| Institution Class: | |
| Federal Credit Union - Multiple common bond - primarily communications and utilities |
- Automatic Teller Machine (ATM)
- Kiosk
- Audio Response/Phone Based
- Mobile Banking
- Home Banking via Internet Website
- Mortgage Processing
- Approved Mortgage Seller
- Short-Term, Small Amount Loans (FCU Only)
- Account Balance Inquiry
- Share Draft Orders
- Share Account Transfers
- New Loan
- Remote Deposit Capture
- Loan Payments
- Electronic Cash
- Electronic Signature Auth./Cert.
- View Account History
- Member Application
- Download Account History
- Bill Payment
- e-Statements
- Overdraft Lines of Credit
- Participation Loans
- Real Estate Loans
- Overdraft Protection/ Courtesy Pay
- Interest Only or Pymt Option
- Indirect Consumer Loans
- Share Secured Credit Cards
- Risk Based Loans
- Credit Builder
- Business Loans
- Health Savings Accounts
- No Cost Share Drafts
- Business Share Accounts
- Share Certificates with low minimum balance requirement
- First Time Homebuyer Program
- Financial Literacy Workshops
- Financial Education
- Financial Counseling
- In-School Branches
- No Cost Bill Payer
- Bilingual Services
- Student Scholarship
- ATM/Debit Card Program
- No surcharge ATMs
- Check Cashing
- Money orders
Reviews & Feedback
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Calling local branch is impossible!!!
Can't get a hold of anyone to find out why I can't access my money. They don't list individual location phone #s only a 800 and a 477 and they just hang up on me after I do the customer service option. This new system SUCKS.
Its sad that Empower has no way for customers to reach them after them messed up their system in a conversion, this makes me realize its time to shop for a bank that wants my business, you can not call local branches, you can never get CS, and now they keep making excuses for not having on line banking working. they always have a excuse but never a sound answer, Empower I'm searching for your replacement I'm tired of the excuses and issues and your lack of interest in resolving them
I think it stinks that I cannot get online on this weekend.....locked out...why I do not know and there is no help available on the weekend. Sad.
Cant reach a live person. I want to ask a fee questions. Cant get a local number to call. I am not a customer so i have no acct. Num to enter.
Empower Federal Credit Union is small, but has offers & products compared to many BIG banks. I am very satisfied with the Services they rendered to me, however their teller service @ the Walden Ave location isnt so friendly, & a little impatient. If they would improve a couple of those ladies attitudes, I would rate them a 10!