Pentagon Federal Credit Union

600 Thayer Rd, West Point, NY

West Point -Cadet Branch
10/10 3 Ratings
Address:
 600 Thayer Rd
 West Point, NY 10996
 US Military Academy
  
 Large Map & Directions
  
Phone:
 (845) 446-3375
  
Website:
 http://www.penfed.org
  
Lobby Hours
Mon:08:30 AM - 04:00 PM
Tue:08:30 AM - 04:00 PM
Wed:08:30 AM - 04:00 PM
Thu:08:30 AM - 04:00 PM
Fri:08:30 AM - 04:00 PM
Sat:Closed
Sun:Closed
Chartered On:
 March 25, 1935
  
Charter Number:
 227
  
Total Assets:
 $17,796,419,105
  
Deposit Insurance:
 NCUA
Number of Members:
 1,305,552
  
CEO:
 James R Schenck
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily military
Routing #
Type
Description
256078446
Access to Electronic Services
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
  • Audio Response/Phone Based
  • Mobile Banking
Credit Union Programs
  • Approved Mortgage Seller
  • Mortgage Processing
  • Short-Term, Small Amount Loans (FCU Only)
Electronic Services
  • New Loan
  • Loan Payments
  • Member Application
  • Remote Deposit Capture
  • Download Account History
  • Bill Payment
  • Merchandise Purchase
  • Account Balance Inquiry
  • Share Account Transfers
  • Mobile Payments
  • Electronic Cash
  • View Account History
  • Share Draft Orders
  • New Share Account
  • External Account Transfers
  • e-Statements
  • Electronic Signature Auth./Cert.
Services & Products - Credit
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
  • Business Loans
  • Credit Builder
  • Participation Loans
  • Interest Only or Pymt Option
  • Real Estate Loans
Services & Products - Depository
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Bilingual Services
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Money orders
  • Check Cashing

Reviews & Feedback

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Rate This Credit Union:
7 Comments
10/10 3 Ratings
Reviewer:Anonymous User
Date:Aug. 21, 2019

Post fees upfront.

10/10
Reviewer:Smithe665
Date:Aug. 18, 2018

Hey, you used to write amazing, but the last couple of posts have been kinda boring I miss your tremendous writings. Past couple of posts are just a little out of track! come on! eaaacedcfdeddbdc

Reviewer:Anonymous User
Date:July 19, 2018

The place in 2657 Annapolis Road, Hanover MD 21076 closed without any notification to local account holders.
There is no other location close to where I live or work. I live in Pasadena MD and work in Columbia MD. Do you have any offices in this area of Maryland? Internet search did not find anything close to these areas.

Reviewer:Sukhjinder singh
Date:July 2, 2018

The bank in Jessop md.has closed for good. There is no information where the other bank. Internet still showing the same location & phone no which is no longer exist. Very poor service. Rating this credit union zero.

Reviewer:Anonymous User
Date:April 25, 2018

Why would PFCU/Jessup post a sign yesterday saying this branch would be closed as of 4/27/18, three days later? The ATM also was inoperable with a sign saying it would no longer be available. Very BADD customer service. The proper thing should have been signage stating "Due to >>>>>>this branch will no longer be able to service its customers. The nearest PFCU branch and ATM can be located at >>>>>>. Sorry for any inconvenience this may cause our customers.

10/10
Reviewer:Anonymous User
Date:Jan. 28, 2018

Why was the branch in Niceville removed? Please come back, it was so convenient and I miss it. I know there's one in Fort Walton Beach but the Niceville branch was 7 minutes away from my house versus the Fort Walton Branch which is a little over 20 minutes. Please come back to Niceville, PenFed!

10/10
Reviewer:Mike Nikzad
Date:Nov. 20, 2016

we have a bank fully furnished for rent on meager hiway with 80,000 cars a day
we think is perfect for Penfed office in Loudoun county right on hay way 7