Tennessee Valley Federal Credit Union

5150 Austin Rd, Hixson, TN

Hixson Branch
4.7/10 3 Ratings
Address:
 5150 Austin Rd
 Hixson, TN 37343
  
 Large Map & Directions
  
Phone:
 (423) 634-5400
  
Website:
 http://tvfcu.com
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 05:00 PM
Sat:Closed
Sun:Closed
Membership Eligibility

Persons who live, work, worship, attend school in, businesses and other legal entities in; immediate family or household; and organizations of such persons in the following counties in Tennessee - Bledsoe, Bradley, Grundy, Hamilton, Marion, McMinn, Meigs, Polk, Rhea and Sequatchie; and Walker, Catoosa and Dade counties in Georgia.

Chartered On:
 Jan. 1, 1936
  
Charter Number:
 1520
  
Total Assets:
 $1,060,384,911
  
Deposit Insurance:
 NCUA
Number of Members:
 110,544
  
CEO:
 Blake Strickland
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federal Credit Union - Community credit unions
Routing #
Type
Description
261375684
Access to Electronic Services
  • Audio Response/Phone Based
  • Home Banking via Internet Website
  • Mobile Banking
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Brokered Certificates of Deposit
Electronic Services
  • Bill Payment
  • External Account Transfers
  • Remote Deposit Capture
  • Member Application
  • Internet Access Services
  • Download Account History
  • Account Balance Inquiry
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • View Account History
  • e-Statements
  • Share Draft Orders
  • New Share Account
Services & Products - Credit
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Overdraft Lines of Credit
  • Real Estate Loans
  • Participation Loans
  • Overdraft Protection/ Courtesy Pay
  • Business Loans
  • Credit Builder
  • Pay Day Loans
  • Risk Based Loans
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
  • Health Savings Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Counseling
Services & Products - Other
  • No Cost Bill Payer
  • Student Scholarship
  • Bilingual Services
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Check Cashing
  • Money orders

Reviews & Feedback

JavaScript appears to be disabled in your browser.

This form requires JavaScript to work.

How was your experience at this Credit Union? Let others know what you think. Leave your Review, Suggestion, Complaint or Tip below: Please note that we have no direct association with said institution and we offer this for review purposes only. Please do not leave any personal or personally identifiable information here:
Rate This Credit Union:
4 Comments
4.7/10 3 Ratings
10/10
Reviewer:Petra U. Tubbs
Date:Aug. 13, 2018

I have been a customer for 5+ years, I have nothing but praise for this company!!!!! It doesn't matter which branch I visit, I am always treated well!!! If they would open up a branch in Dunlap, i would be over the moon happy!!!!

3/10
Reviewer:Kathy Pepoy
Date:July 5, 2017

Went and opened a savings and checking account on Monday at this branch and the service was great. I will say, however, trying to call ANY of your phone numbers is useless. All you get is a busy signal and have no other way to reach to ask a simple question. This is ridiculous.

1/10
Reviewer:Anonymous User
Date:May 21, 2017

Over the weekend, me and my fiancé went to this branch. When we walked up to the door to go in and an employee, Erika, ran to the door and started to pull it towards her. She told us that they were closed for the day and we needed to leave. She was very rude to us and kept trying to pull the door handle out of my hand. I was unaware this branch closed at 1:00 on Saturdays, since other local branches are opened until 1:30 on Saturdays. I was not irritated that they were closed, I was irritated by the rudeness of how she said it. She said she was the manager of the branch when I asked to speak with a manager about her behavior. She said I could take it up with the manager on duty the following Monday. I guess I will just avoid ever coming back into this branch, since she made it very clear no one was going to take my complaint seriously. I have had great experiences every time I go to the Hixson, Cleveland, and East Brainerd branches. I really like TVFCU as my bank. I have been a member for a few years now.

Reviewer:Brandon Sanderfur
Date:Nov. 13, 2016

I stop by the hixson branch in deposit $280.00 into my checking account in my balance was showing $0 I wasn't in the negative are anything.