Kitsap Credit Union

1165 Landes Ct, Port Townsend, WA

Port Townsend
9/10 1 Rating
Address:
 1165 Landes Ct
 Port Townsend, WA 98368
  
 Large Map & Directions
  
Phone:
 (360) 662-2000
  
Website:
 http://kitsapcu.org
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 05:00 PM
Sat:09:00 AM - 01:00 PM
Sun:Closed
Drive Up Hours
Mon:08:30 AM - 06:00 PM
Tue:08:30 AM - 06:00 PM
Wed:08:30 AM - 06:00 PM
Thu:08:30 AM - 06:00 PM
Fri:08:30 AM - 06:00 PM
Sat:08:30 AM - 01:30 PM
Sun:Closed
Membership Eligibility

All those who live or work in Washington State are eligible for membership.

Chartered On:
 Nov. 1, 1934
  
Charter Number:
 68576
  
Total Assets:
 $987,892,489
  
Deposit Insurance:
 NCUA
Number of Members:
 91,346
  
CEO:
 Elliot Gregg
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Kiosk
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Home Banking via Internet Website
Credit Union Programs
  • Brokered Certificates of Deposit
  • Investments not authorized by the FCU Act
  • Approved Mortgage Seller
  • Mortgage Processing
Electronic Services
  • Account Balance Inquiry
  • e-Statements
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Account Aggregation
  • Mobile Payments
  • View Account History
  • Electronic Signature Auth./Cert.
  • Member Application
  • External Account Transfers
  • Share Draft Orders
  • Merchant Processing Svs
  • New Share Account
  • Download Account History
  • Internet Access Services
  • Bill Payment
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Risk Based Loans
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Education
  • First Time Homebuyer Program
  • In-School Branches
  • Financial Literacy Workshops
  • Financial Counseling
Services & Products - Other
  • Bilingual Services
  • Student Scholarship
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • No surcharge ATMs
  • ATM/Debit Card Program
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
9 Comments
9/10 1 Rating
Reviewer:JamesStark
Date:Sept. 16, 2018

We just opened our Knights of Columbus acts. w/ your Belfair branch. I was eager to respond to the follow up survey you sent me...I’m the Council Treasurer. I have tried at least 5 times to respond to the survey...to say what a great job both Samantha & Kristin did to welcome us to the Credit Union. There is no way I can respond....it doesn’t open. Kristin was especially proficient in the long involved process of opening the acts. It’s too bad I can’t use your survey to tell you this.
Thanx
Jim Stark

9/10
Reviewer:TomtPilgrim
Date:May 8, 2018

Not a member, thinking about becoming a member.
- I am considering this CU, so I just did an internet search, found the number to the local branch on my second try. I called and was talking to a CC rep after just under a 5 minute wait.
- Everyone is complaining about not being able to find a phone number . . . What's the problem, people!

Giving it an 9 for a friendly customer service rep. who spent time with me as I determined which account I wanted.

Reviewer:Victoria
Date:Aug. 11, 2017

PLEASE ALLOW AN OPTION FOR A QUESTION LINE FOR THOSE WHO DO NOT CURRENTLY HAVE AN ACCOUNT. I should not have to drive somewhere to get a simple question answered.

Reviewer:Anonymous User
Date:March 28, 2017

Impossible to reach the credit union by phone unless one has an account. Do you not want any new customers? If so, there is no way to phone and get any information, so you are turning away many people.

Reviewer:Marguerite Tooley
Date:Feb. 27, 2017

I am sick and need to transfer money from my account to my granddaughter's and cannot because I cannot talk to a human being from the phone numbers available. I don't know my tellers last names and I cannot come in because I am sick, but I guess your people will just have to get the flu because I can't get any human to talk to me.

Reviewer:Beulah Jones
Date:Feb. 9, 2017

This Credit Union site gave me no information that I was looking for. I wanted to know shred dates for this year and at what locations without joining Facebook and using a Fax service. I'm sure it would not be useful for most people like me who just want a simple question answered.
Do you have a service for members like this?
I am not affiliated with a corporation.

Reviewer:Greg Simons( account holder too long)
Date:Feb. 6, 2017

I needed to stop payment on a check today and was unable to find a phone number to connect me with a human to assist me. This trend will force me to find a new bank.

Reviewer:Anonymous User
Date:Dec. 27, 2016

I've been a Member since 1985. At this moment I'm ready to close Acct's. Very frustrated with being unable to get a phone # for Poulsbo Branch. I'm traveling w/banking problem that needs immediate attention; but no one available. Please call ME NOW; (360) 440-8233

Reviewer:Mack Boelling (account holder)
Date:Sept. 14, 2016

I am unhappy that I couldn't call you this morning with a simple question.

I understand that there is a shredding event scheduled for Saturday. I wanted to know how early I could bring my stuff for shredding in.

Don't you have an access line for general questions?